Terms of use

Terms of use

Terms of use


Version dated September 24, 2026

These Terms of Use govern access to Viewst’s websites, hosted design and creative production platform, and related features, documentation and services that reference these Terms (the “Service”). The agreement is between Viewst, Inc., a Delaware corporation (“Viewst,” “we” or “us”), and the person or organization accepting these Terms (“Customer” or “you”). These Terms apply when you accept them through a registration, checkout or other acceptance process. Changes for existing customers are governed by Section 22.

Business dispute notice. Section 21 provides for individual arbitration of business disputes and includes a 30-day opt-out. It does not impose arbitration on consumers. Mandatory consumer rights remain protected under Section 20.

1 Who may use Viewst

You must be at least 18 years old and legally able to enter a binding agreement. If you accept for an organization, you represent that you have authority to bind it. You must obtain that authority before purchasing or creating an organization account. The Service is intended primarily for professional and business use. It is not offered as a service for children.

You must provide accurate registration, billing and contact information, keep it current, and not use the Service if prohibited by applicable law or a lawful restriction on your account.

2 Orders and signed agreements

An “Order” is an accepted online purchase confirmation or a mutually signed order form or statement of work identifying the purchased Service, term, fees and entitlements. These Terms, the Order and the applicable Viewst AI Terms form the agreement for a purchase governed by these Terms.

If you and Viewst have signed a separate agreement governing the same Service, that agreement and its agreed exhibits control. These public Terms and later website updates do not replace, amend or add obligations to that signed agreement unless it expressly incorporates them on that basis. Acceptance by an individual user does not amend an organization’s signed agreement.

For purchases governed by these Terms, an Order controls commercial details such as price, term and quantities. A signed data processing addendum (“DPA”) controls its subject matter. The Viewst AI Terms control AI-specific matters. Otherwise these Terms control. Section 19 governs contractual monetary liability across these documents unless a mutually signed agreement expressly changes it; this does not override mandatory data protection law or binding transfer clauses. Purchase orders, procurement portals and customer standard terms are administrative only and do not amend our agreement without Viewst’s express written acceptance by an authorized representative.

3 Accounts and teams

Each paid seat is assigned to one person. Credentials may not be shared. Seats may be reassigned for genuine personnel changes, but not rotated to avoid required licenses. You are responsible for your authorized users’ compliance, your account permissions, and activity you authorize. Promptly report suspected compromise to hello@viewst.com and use available security controls appropriately.

An organization’s authorized administrators may manage users, permissions, billing and content within its workspace through available functionality. You authorize us to follow their lawful instructions concerning that workspace. Users should place personal materials in a separate personal account. Workspace administration does not transfer intellectual property ownership to an administrator. An email domain alone does not authorize us to transfer a personal account or its content to an organization; any organization claim requires verification and an appropriate notice process.

You are responsible for resolving internal ownership and administrator disputes. Viewst may preserve the status quo, limit disputed administrative changes, or request evidence of authority while the dispute is resolved.

4 Access and permitted creative work

During the applicable term, subject to payment and compliance, Viewst grants you a limited, nonexclusive, nontransferable right to use the Service through its supported interfaces within your purchased entitlements. You may create and export lawful finished designs for yourself, your organization and your clients, subject to applicable content licenses. Delivering finished creatives to clients does not grant those clients access to Viewst or a license to extract and resell underlying assets.

Affiliates, clients, contractors and collaborators need the access rights required by your plan. A collaborator or reviewer does not receive paid editing or export rights merely by joining a workspace. No source code, model weights or ownership in Viewst technology is transferred. You may not resell, sublicense or operate a service bureau offering access to the Service without a separate written agreement.

5 Plans and usage limits

Your Order and the plan information presented at purchase define included seats, features, quotas, measurement periods and any purchased credits. A monthly equivalent price for an annual commitment does not create a monthly cancellation right. Custom integrations, migration, creative production, implementation and other professional services require a separate Order unless expressly included.

Usage allowances apply only to the identified account, user and measurement period. Unless your Order states otherwise, included recurring allowances expire at the end of each period without rollover. Separately purchased credits expire only on the date disclosed at purchase, subject to applicable law. Credits are not cash, are not transferable outside your account, and cannot be redeemed for money except where required by law or expressly stated in your Order.

“Unlimited” means ordinary use by properly licensed users through supported functionality. It does not authorize shared credentials, resale of access, unauthorized automation, bulk extraction, or traffic that materially impairs the Service. We may apply proportionate technical limits to protect availability and security and explain material restrictions where practicable. We will not convert a stated paid entitlement into undisclosed overage charges. Additional seats, credits or usage charges require authorization through an Order or a purchase control that displays the applicable pricing. We may pause a metered feature when its allowance is exhausted.

6 Acceptable use

You must not use the Service to violate law or others’ rights; distribute malware or spam; engage in fraud, harassment, unlawful discrimination or sexual exploitation; create or distribute nonconsensual intimate imagery; impersonate others unlawfully; or publish deceptive advertising or content. You must obtain required rights in names, likenesses, voices, trademarks, fonts and other materials you submit or publish.

You must not bypass authentication, security controls, payment requirements, quotas or AI safeguards; disrupt other users; access accounts or data without permission; scrape the Service or extract its underlying technology; or reverse engineer it except where applicable law permits despite this restriction. You must not use nonpublic Service functionality or materials to reproduce or build a competing hosted service. This restriction does not prohibit lawful use of your own content and permitted exports with other products.

Use automation only through interfaces and permissions we make available for that purpose. Do not conduct penetration testing without written authorization. Report suspected vulnerabilities responsibly to hello@viewst.com. We may investigate reasonably suspected abuse and act under Section 15; we do not undertake to monitor every upload or publication.

7 Customer content and sharing

“Customer Content” means materials submitted to or created in your account, including files, designs, images, text, prompts, uploaded fonts, personal data, and AI inputs and outputs as addressed in the AI Terms. It excludes the underlying Viewst technology and separately licensed third-party materials. As between you and Viewst, you retain your rights in Customer Content.

You grant Viewst and service providers acting on our behalf permission to store, reproduce, format, process, transmit and display Customer Content only as needed to provide, secure, troubleshoot and support the Service, carry out your instructions, and comply with law. This permission continues after termination only for permitted retention and those limited purposes. It does not authorize unrelated advertising, sale of your content or model training. AI training is addressed exclusively in the AI Terms.

You represent that you have the necessary rights and lawful basis for your content, its processing and your chosen distribution. You remain responsible for its legality and for obtaining permissions from clients, contributors and affected individuals. We do not pre-clear intellectual property, advertising claims or publicity rights for you.

When you enable public sharing or distribute an export, you authorize the distribution and recipient access enabled by that action. Recipients may retain copies beyond our control. You are responsible for reviewing sharing settings. Public sharing does not give Viewst permission to use your content in its advertising or imply your endorsement. We may use your name or logo in marketing only with your permission.

8 Stock media and other licensed materials

Stock images, music, video, fonts, templates and other licensed materials may carry separate license terms, fees, attribution requirements or restrictions identified in the Service or by the relevant provider. Those terms apply to the materials, not to unrelated Viewst obligations. You must check that your intended distribution, audience, territory and use are permitted. Library access does not establish that an asset is exclusive, cleared for every commercial use, or registrable as a trademark.

You may not extract or redistribute standalone licensed assets, remove required notices or resell them except as the applicable license permits. Editing an asset, including with AI, does not eliminate its license restrictions. When Viewst-owned templates or assets are offered for incorporation in exports, we grant the rights needed to use them in permitted finished designs, subject to any restrictions disclosed before use. Rights in completed exports continue after subscription termination to the extent their applicable licenses allow; termination does not create rights you never held.

9 Viewst intellectual property and feedback

Viewst and its licensors retain all rights in the Service, software, interfaces, documentation, methods, models and improvements, excluding Customer Content. You may not remove ownership notices or use our marks in a manner suggesting endorsement without permission.

If you voluntarily provide product suggestions, you permit us to implement and use them without compensation or an obligation of confidentiality. This permission excludes Customer Content, personal data and information identified or reasonably understood as confidential. You need not provide feedback.

We may collect operational logs and usage measurements to operate, bill, protect and improve the Service in accordance with the Privacy Policy. We may use aggregated, de-identified statistics for product planning and performance analysis if they do not contain Customer Content or identify you, your users or another individual. We will not attempt to re-identify such statistics. This does not expand our AI training rights.

10 Privacy confidentiality and restricted data

Our Privacy Policy explains how we handle account, website and other personal information for our own purposes. It is a notice, not consent to every processing activity. Where we process personal data on your behalf, you are responsible for lawful instructions and permissions and we will process it for the agreed Service purposes. Contact hello@viewst.com to put an appropriate DPA in place before processing that requires one. These Terms are not a substitute for a legally required DPA or international transfer mechanism.

Each party will protect the other’s nonpublic information that is marked confidential or reasonably understood to be confidential, including private Customer Content and nonpublic Viewst technology, security and pricing information. Each will use that information only for the agreement and disclose it only to people and service providers who need it and are subject to suitable confidentiality duties. Each party remains responsible for persons acting on its behalf. These duties exclude information lawfully known without restriction, independently developed, lawfully obtained from another source, or made public without breach. Legally required disclosures are permitted, with advance notice where lawful and practicable and disclosure limited to what is required. Protection lasts for three years after termination, longer for trade secrets while legally protected, and for personal data as required by law. Authorized public sharing is not a breach of this section.

Unless a separate signed agreement expressly authorizes the relevant use and controls, do not submit classified information, controlled unclassified information, covered defense information, export-controlled technical data, protected health information, payment-card authentication data, or similarly regulated sensitive information. Do not use the Service for emergency, safety-critical or other high-risk systems. A government customer or contractor’s use does not incorporate procurement flow-downs or represent that Viewst has government authorization, a particular certification or a required data residency arrangement.

11 Security and service providers

Viewst will maintain reasonable technical and organizational measures designed to protect Customer Content against unauthorized access, loss and disclosure. No service is entirely secure. We do not promise a particular certification, audit program, hosting location, recovery time or security schedule unless agreed in writing.

We may use service providers under obligations appropriate to their work and remain responsible for their performance of our obligations. A service provider we select to perform the Service is distinct from an independent third-party service you choose to connect under Section 14.

We will notify the affected Customer without undue delay after becoming aware of a security breach affecting its Customer Content in our or our service providers’ custody, and within any shorter period required by applicable law or an agreed DPA. Information may be supplied in stages as it becomes available. We will take reasonable containment and remediation measures. Unsuccessful attempts without compromise are not security breaches. Notice is not an admission of liability. Keep a monitored account contact for these notices. A fixed contractual notification deadline applies only if separately agreed.

12 Fees taxes and billing

You agree to pay the prices and charges accepted in your Order. Unless the Order states otherwise, subscription fees are charged in advance for the chosen term, and invoices approved for invoice billing are due within 30 days. You authorize our payment processor to charge your chosen method for purchases and renewals you have authorized. You are responsible for authorizing organizational purchasers and maintaining a valid payment method.

Fees exclude transaction taxes unless expressly stated otherwise. You must pay applicable sales, use, value-added and similar taxes, excluding taxes on Viewst’s net income. Provide a valid exemption certificate before billing if applicable. If a business customer is legally required to withhold tax, it must supply the supporting receipt and, to the extent lawful, increase payment so Viewst receives the agreed net fee, except for taxes on Viewst’s net income. The parties will reasonably cooperate on available exemptions.

Notify us promptly of a billing error, preferably within 30 days, with enough detail to investigate. Pay undisputed amounts when due. This process does not waive mandatory dispute or chargeback rights. For overdue undisputed business invoices, we may charge interest at the lower of 1% per month or the lawful maximum and reasonable legally recoverable collection costs. An absent purchase order does not excuse an accepted purchase.

13 Renewal cancellation and price changes

A subscription renews automatically only if the renewal term, price or pricing basis, billing frequency and cancellation method were clearly disclosed and you affirmatively authorized automatic renewal. Otherwise it ends at the end of the purchased term. Authorized renewals are for the period disclosed at purchase. A trial converts to a paid subscription only on the terms and with the authorization disclosed when you enrolled.

You may turn off renewal at any time before the next renewal charge using the cancellation method shown at purchase or in your account, or by emailing hello@viewst.com from your account address. We will process cancellation promptly and confirm it; you do not need to complete a sales call. Where law requires online cancellation or cancellation through the same medium used to subscribe, we will provide it. Account deletion is not required to stop renewal. Except for rights under Section 16 or applicable law, cancellation stops future renewals and paid access continues until the current term ends; it does not refund or discharge that term’s commitment.

We may change renewal prices with at least 30 days’ advance notice and an opportunity to cancel before the new charge. We will also provide any additional notices, acknowledgments, reminders and consent requests required by law, including a separate notice within a legally required timing window where necessary. A disclosed initial discount need not repeat at renewal. We do not increase the price of already committed seats during their paid term; separately authorized additions or upgrades may cost more. Downgrades apply at the next renewal unless otherwise agreed.

14 Service changes support and integrations

We may maintain, improve and update the Service. We will not materially reduce its paid core functionality during a committed term, subject to proportionate security or legal measures and third-party dependencies. If a change nevertheless materially deprives you of purchased core functionality, you may notify us and use the breach and refund remedies in Section 16 if we cannot reasonably remedy it. Roadmaps and previews are not commitments to deliver future features.

Support channels and coverage are those included in your plan. There is no guaranteed uptime, response or resolution time, dedicated staff or service credit unless expressly purchased. Optional free, beta, trial and preview features may be changed or withdrawn; do not rely on them for critical operations. Ending a trial does not itself authorize a paid charge.

Independent integrations, advertising networks, stock providers and other third-party products you choose may require separate accounts, fees and terms. You authorize the data exchanges you enable and must have permission to connect the accounts. Their availability, policies, APIs and advertising decisions are outside Viewst’s control. We do not warrant their operation or promise campaign results, ad approval or return on spend. This does not remove our duties for our own Service or our selected service providers. Custom connector work requires a separate Order.

15 Protective suspension

We may restrict the affected content, feature or account when reasonably necessary to address unlawful activity, material misuse, a security threat, a valid rights complaint, or undisputed fees remaining unpaid 15 days after written notice. We will give notice and an opportunity to remedy where practicable, but may act immediately to prevent harm or comply with law. Restrictions will be proportionate where feasible and lifted when the cause has been resolved. You may contest an error at hello@viewst.com.

A suspension caused by your breach does not excuse committed fees or create a refund right. Suspension for other reasons remains subject to our express duties and Section 16. We may preserve relevant evidence and make disclosures required by law.

16 Termination and refunds

Either party may terminate for a material breach not cured within 30 days after sufficiently detailed written notice. Viewst may terminate for undisputed payment default not cured within 15 days after written notice, or for unlawful use or a serious threat that cannot reasonably be addressed through narrower restrictions. We may discontinue a free account on reasonable notice, or immediately for serious abuse or legal necessity.

If you terminate a paid Service for our uncured material breach, or we terminate or permanently discontinue a paid Service for reasons not caused by your breach, we will refund prepaid subscription fees for the unused affected period and waive unpaid fees for that period, subject to lawful restrictions on making a refund. The calculation is proportional to the remaining period and affected Service. This also applies to a termination under Section 23 for prolonged force majeure.

Otherwise, except where law or an express Order requires, purchased terms and quantities are noncancelable and fees nonrefundable. Nonuse, changing business needs, customer-caused suspension, or dissatisfaction with a properly functioning AI output does not create a refund right. Temporary interruption alone does not entitle you to a refund for the entire remaining term. Unpaid committed business fees may become due following termination for your uncured material breach, to the extent lawful and without double recovery.

Termination ends ordinary access but not accrued payment duties, lawful export rights or obligations intended to survive, including confidentiality, ownership, indemnity, liability limitations and dispute provisions. Nothing in this section eliminates mandatory cancellation, withdrawal, refund or other statutory remedies.

17 Export and retention

Maintain your own copies of important files and finished exports. You may export through available functionality during your subscription. For 30 days after expiration or termination of a paid subscription, you may request reasonable access to export Customer Content then held by us, subject to legal and security restrictions. Bespoke migration or extraction requires separately agreed fees. Free accounts have no guaranteed post-termination export period unless required by law or expressly offered.

After the applicable export period, we may delete Customer Content and are not obliged to restore it. We will handle deletion and any limited continued retention under applicable law, the Privacy Policy and any DPA. Content retained in backups or for legal obligations remains protected and is not available for unrelated commercial use. No perpetual storage or specific backup recovery capability is promised. A signed retention schedule controls where applicable. Third parties to whom you distributed content may retain their copies independently.

18 Warranties and indemnification

Each party represents that it has authority to enter the agreement. Viewst will provide the paid Service substantially as described in the Order, subject to these Terms. The breach process in Section 16 applies if we fail to meet that commitment.

Except for express commitments in the agreement and rights that cannot lawfully be excluded, the Service, licensed materials and AI outputs are provided as available, and Viewst disclaims implied warranties of merchantability, fitness for a particular purpose and noninfringement. We do not guarantee uninterrupted or error-free operation, unique or accurate outputs, legal clearance of your creatives, or commercial results. These disclaimers do not cancel our express confidentiality, data processing or security duties.

If you are a business customer, you will defend Viewst and its officers, employees and agents against third-party claims arising from materials you supply, your infringement of another’s rights, or your unlawful or materially prohibited use of the Service, and pay resulting damages and reasonable costs finally awarded or included in a settlement you approve. This duty excludes the portion caused by Viewst’s breach, negligence or willful misconduct. It does not apply to consumers.

We will promptly notify you of a covered claim, provide reasonable cooperation at your expense, and allow you to conduct the defense with competent counsel. A notice delay reduces your duty only to the extent it prejudices the defense. No settlement may impose an admission, nonmonetary obligation or unreimbursed payment on us without our reasonable consent. We may participate through our own counsel at our expense and recover reasonable covered defense costs if you fail to assume a required defense after notice.

Viewst does not provide a contractual intellectual property or AI-output indemnity under these public Terms. Any Viewst indemnity must be expressly agreed in a signed agreement, with its stated exclusions, remedies and liability limits. This does not exclude liability or remedies that cannot lawfully be excluded.

19 Limits on liability

To the maximum extent permitted by law, Viewst and its affiliates, personnel and service providers are not liable under this agreement for indirect, consequential, special, exemplary or punitive losses, or lost profits, revenue, goodwill or business opportunities, even if advised of the possibility. We do not exclude all direct damages. Direct claims for confidentiality, security, data loss, processing or AI-related breaches are subject to the aggregate limit below where lawful.

The combined aggregate monetary liability of Viewst and those protected persons arising out of or relating to the Service or this agreement will not exceed the greater of US $100 or the subscription fees you paid to Viewst for the affected Service during the 12 months before the event first giving rise to the claim. Related events are treated as one event. Multiple claims, claimants or legal theories do not multiply the limit. The limit includes contractual indemnities, if any are expressly granted subject to these Terms, and associated defense costs, settlements and awards.

Refunds expressly owed under Section 16 will be paid and are not reduced by this cap. You cannot recover twice for the same loss. This section does not limit your properly due fees and taxes or a business customer’s indemnity obligations. It does not limit either party’s liability for fraud, gross negligence, willful misconduct, or any liability that applicable law prohibits limiting, including nonwaivable consumer and personal data rights. These limitations allocate commercial risk and apply even if another remedy fails its essential purpose, only to the extent lawful.

20 Mandatory consumer rights

If applicable law treats you as a consumer, nothing in these Terms deprives you of mandatory protections, including applicable guarantees, withdrawal and cancellation rights, remedies for defective services, or rights to bring proceedings in an available local court. A business-use description does not remove statutory consumer status. Any provision inconsistent with those protections applies only to the extent permitted. Contact hello@viewst.com to exercise applicable rights; we may request reasonable information needed to identify your purchase.

21 Governing law and disputes

California law governs, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods, subject to Section 20. Before formal proceedings, the parties will try in good faith for 30 days to resolve a dispute after written notice describing it and the requested remedy. This process does not prevent urgent relief or a filing needed to preserve a legal deadline.

For business customers only, unresolved disputes will be resolved by one arbitrator under the American Arbitration Association’s Commercial Arbitration Rules, available at https://www.adr.org/rules-forms-and-fees/. The Federal Arbitration Act governs this arbitration agreement. The seat is San Mateo County, California; the language is English. Remote proceedings may be agreed or directed under the applicable rules. Fees are allocated under those rules; legal fees are recoverable only as authorized by the agreement or applicable law. A court with jurisdiction may enter judgment on the award. A court decides disputes over the formation and enforceability of this arbitration agreement.

Business arbitration is individual; neither party may bring a class or representative arbitration or consolidate unrelated customers’ claims without all affected parties’ consent. If that restriction is unenforceable for a claim, that claim will proceed in court rather than class arbitration. Either party may seek temporary protective relief for intellectual property, confidential information or data security in a competent court. Eligible individual small-claims proceedings are also permitted.

A business customer may opt out by emailing hello@viewst.com, subject “Arbitration opt-out,” within 30 days after first accepting this arbitration provision, identifying the customer and account. Opting out does not affect other terms or existing disputes governed by an earlier valid agreement. This section does not require consumer arbitration or waive a consumer’s class or representative rights. For permitted business court proceedings, the parties consent to state courts in San Mateo County and federal courts serving that county. Consumers retain any mandatory choice of law and forum protections.

22 Notices and changes to these Terms

Send legal notices to hello@viewst.com, identifying their purpose and your account. Our postal address is Viewst, Inc., 541 Jefferson Ave., Suite 100, Redwood City, CA 94063, United States. We may send account and contractual notices to your registered email or account administrator, with an additional in-product notice where appropriate. Keep these details current. Legal notices are effective on acknowledgment or the next business day after delivery without a failure message, except where law requires otherwise. Marketing preferences do not prevent essential service or legal notices.

We may revise these Terms prospectively. We will notify existing customers at least 30 days before materially adverse changes take effect. For a prepaid committed subscription, those changes take effect at renewal unless you affirmatively agree earlier or an earlier change is necessary to comply with law or address a material security threat. In those exceptional cases, we will explain the change and provide as much notice as reasonably possible; if it materially removes paid core functionality, Section 16’s applicable termination and refund rights remain available.

Continued use after the notified effective date signifies acceptance only where legally sufficient; otherwise we will request affirmative agreement. You may decline changes by stopping use and preventing renewal, without losing existing committed-term rights. Changes do not retroactively alter accrued claims, expand content-training consent, or amend signed enterprise agreements. Section 13 separately governs renewal charges and their notices.

23 General provisions

You may not assign the agreement or transfer licensed access without our consent, not unreasonably withheld for a legitimate business reorganization. Viewst may assign it to an affiliate or in connection with a merger, reorganization or sale of the relevant business if the assignee assumes the obligations and the assignment does not materially diminish your contractual rights. Other assignments require consent. No assignment permits an unlawful transfer of personal data.

Neither party is liable for delay caused by events beyond its reasonable control, excluding inability to pay. It must reasonably mitigate the effects and notify the other when material. If such an event prevents substantially all purchased Service for over 30 consecutive days, either party may terminate that affected Service and Section 16’s unused-fee refund applies. This does not excuse reasonable protection of retained data or confidentiality duties.

The parties are independent contractors. These Terms create no partnership or agency. The persons expressly protected by Section 19 may enforce that section; otherwise there are no intended third-party beneficiaries. Failure to enforce a provision is not a waiver. An unenforceable provision will be limited or severed to the extent necessary, with Section 21’s specific rule governing its arbitration restriction. Electronic acceptances and counterparts may form the agreement. Together with applicable Orders and expressly incorporated terms, this is the entire agreement on its subject, subject always to Section 2.

You must comply with applicable sanctions and export laws and not provide prohibited access or controlled materials. Viewst may take steps required by those laws; restrictions do not transfer ownership of Customer Content to Viewst.

24 Copyright complaints and contact

Send copyright complaints to hello@viewst.com, attention Copyright Agent, or to Viewst, Inc., attention Copyright Agent, 541 Jefferson Ave., Suite 100, Redwood City, CA 94063, United States. Identify the protected work, the allegedly infringing material and its location, your contact information, your good-faith belief that the use is unauthorized, and a statement of accuracy and authority under penalty of perjury, together with your signature. We may share the notice with the affected user and respond to valid notices under applicable law.

If your material was removed in error, contact the same address to submit a counter-notice, including your signature, identification and former location of the material, a statement under penalty of perjury that removal resulted from mistake or misidentification, your name, address and telephone number, and the consent to jurisdiction and service of process required by 17 U.S.C. § 512(g). We handle restoration and litigation notices under that procedure. We may terminate repeat infringers in appropriate circumstances and may restrict other infringing activity. Knowingly false notices or counter-notices can create legal liability.

For Service questions, billing, cancellation and legal notices, contact hello@viewst.com.


Version dated September 24, 2026

These Terms of Use govern access to Viewst’s websites, hosted design and creative production platform, and related features, documentation and services that reference these Terms (the “Service”). The agreement is between Viewst, Inc., a Delaware corporation (“Viewst,” “we” or “us”), and the person or organization accepting these Terms (“Customer” or “you”). These Terms apply when you accept them through a registration, checkout or other acceptance process. Changes for existing customers are governed by Section 22.

Business dispute notice. Section 21 provides for individual arbitration of business disputes and includes a 30-day opt-out. It does not impose arbitration on consumers. Mandatory consumer rights remain protected under Section 20.

1 Who may use Viewst

You must be at least 18 years old and legally able to enter a binding agreement. If you accept for an organization, you represent that you have authority to bind it. You must obtain that authority before purchasing or creating an organization account. The Service is intended primarily for professional and business use. It is not offered as a service for children.

You must provide accurate registration, billing and contact information, keep it current, and not use the Service if prohibited by applicable law or a lawful restriction on your account.

2 Orders and signed agreements

An “Order” is an accepted online purchase confirmation or a mutually signed order form or statement of work identifying the purchased Service, term, fees and entitlements. These Terms, the Order and the applicable Viewst AI Terms form the agreement for a purchase governed by these Terms.

If you and Viewst have signed a separate agreement governing the same Service, that agreement and its agreed exhibits control. These public Terms and later website updates do not replace, amend or add obligations to that signed agreement unless it expressly incorporates them on that basis. Acceptance by an individual user does not amend an organization’s signed agreement.

For purchases governed by these Terms, an Order controls commercial details such as price, term and quantities. A signed data processing addendum (“DPA”) controls its subject matter. The Viewst AI Terms control AI-specific matters. Otherwise these Terms control. Section 19 governs contractual monetary liability across these documents unless a mutually signed agreement expressly changes it; this does not override mandatory data protection law or binding transfer clauses. Purchase orders, procurement portals and customer standard terms are administrative only and do not amend our agreement without Viewst’s express written acceptance by an authorized representative.

3 Accounts and teams

Each paid seat is assigned to one person. Credentials may not be shared. Seats may be reassigned for genuine personnel changes, but not rotated to avoid required licenses. You are responsible for your authorized users’ compliance, your account permissions, and activity you authorize. Promptly report suspected compromise to hello@viewst.com and use available security controls appropriately.

An organization’s authorized administrators may manage users, permissions, billing and content within its workspace through available functionality. You authorize us to follow their lawful instructions concerning that workspace. Users should place personal materials in a separate personal account. Workspace administration does not transfer intellectual property ownership to an administrator. An email domain alone does not authorize us to transfer a personal account or its content to an organization; any organization claim requires verification and an appropriate notice process.

You are responsible for resolving internal ownership and administrator disputes. Viewst may preserve the status quo, limit disputed administrative changes, or request evidence of authority while the dispute is resolved.

4 Access and permitted creative work

During the applicable term, subject to payment and compliance, Viewst grants you a limited, nonexclusive, nontransferable right to use the Service through its supported interfaces within your purchased entitlements. You may create and export lawful finished designs for yourself, your organization and your clients, subject to applicable content licenses. Delivering finished creatives to clients does not grant those clients access to Viewst or a license to extract and resell underlying assets.

Affiliates, clients, contractors and collaborators need the access rights required by your plan. A collaborator or reviewer does not receive paid editing or export rights merely by joining a workspace. No source code, model weights or ownership in Viewst technology is transferred. You may not resell, sublicense or operate a service bureau offering access to the Service without a separate written agreement.

5 Plans and usage limits

Your Order and the plan information presented at purchase define included seats, features, quotas, measurement periods and any purchased credits. A monthly equivalent price for an annual commitment does not create a monthly cancellation right. Custom integrations, migration, creative production, implementation and other professional services require a separate Order unless expressly included.

Usage allowances apply only to the identified account, user and measurement period. Unless your Order states otherwise, included recurring allowances expire at the end of each period without rollover. Separately purchased credits expire only on the date disclosed at purchase, subject to applicable law. Credits are not cash, are not transferable outside your account, and cannot be redeemed for money except where required by law or expressly stated in your Order.

“Unlimited” means ordinary use by properly licensed users through supported functionality. It does not authorize shared credentials, resale of access, unauthorized automation, bulk extraction, or traffic that materially impairs the Service. We may apply proportionate technical limits to protect availability and security and explain material restrictions where practicable. We will not convert a stated paid entitlement into undisclosed overage charges. Additional seats, credits or usage charges require authorization through an Order or a purchase control that displays the applicable pricing. We may pause a metered feature when its allowance is exhausted.

6 Acceptable use

You must not use the Service to violate law or others’ rights; distribute malware or spam; engage in fraud, harassment, unlawful discrimination or sexual exploitation; create or distribute nonconsensual intimate imagery; impersonate others unlawfully; or publish deceptive advertising or content. You must obtain required rights in names, likenesses, voices, trademarks, fonts and other materials you submit or publish.

You must not bypass authentication, security controls, payment requirements, quotas or AI safeguards; disrupt other users; access accounts or data without permission; scrape the Service or extract its underlying technology; or reverse engineer it except where applicable law permits despite this restriction. You must not use nonpublic Service functionality or materials to reproduce or build a competing hosted service. This restriction does not prohibit lawful use of your own content and permitted exports with other products.

Use automation only through interfaces and permissions we make available for that purpose. Do not conduct penetration testing without written authorization. Report suspected vulnerabilities responsibly to hello@viewst.com. We may investigate reasonably suspected abuse and act under Section 15; we do not undertake to monitor every upload or publication.

7 Customer content and sharing

“Customer Content” means materials submitted to or created in your account, including files, designs, images, text, prompts, uploaded fonts, personal data, and AI inputs and outputs as addressed in the AI Terms. It excludes the underlying Viewst technology and separately licensed third-party materials. As between you and Viewst, you retain your rights in Customer Content.

You grant Viewst and service providers acting on our behalf permission to store, reproduce, format, process, transmit and display Customer Content only as needed to provide, secure, troubleshoot and support the Service, carry out your instructions, and comply with law. This permission continues after termination only for permitted retention and those limited purposes. It does not authorize unrelated advertising, sale of your content or model training. AI training is addressed exclusively in the AI Terms.

You represent that you have the necessary rights and lawful basis for your content, its processing and your chosen distribution. You remain responsible for its legality and for obtaining permissions from clients, contributors and affected individuals. We do not pre-clear intellectual property, advertising claims or publicity rights for you.

When you enable public sharing or distribute an export, you authorize the distribution and recipient access enabled by that action. Recipients may retain copies beyond our control. You are responsible for reviewing sharing settings. Public sharing does not give Viewst permission to use your content in its advertising or imply your endorsement. We may use your name or logo in marketing only with your permission.

8 Stock media and other licensed materials

Stock images, music, video, fonts, templates and other licensed materials may carry separate license terms, fees, attribution requirements or restrictions identified in the Service or by the relevant provider. Those terms apply to the materials, not to unrelated Viewst obligations. You must check that your intended distribution, audience, territory and use are permitted. Library access does not establish that an asset is exclusive, cleared for every commercial use, or registrable as a trademark.

You may not extract or redistribute standalone licensed assets, remove required notices or resell them except as the applicable license permits. Editing an asset, including with AI, does not eliminate its license restrictions. When Viewst-owned templates or assets are offered for incorporation in exports, we grant the rights needed to use them in permitted finished designs, subject to any restrictions disclosed before use. Rights in completed exports continue after subscription termination to the extent their applicable licenses allow; termination does not create rights you never held.

9 Viewst intellectual property and feedback

Viewst and its licensors retain all rights in the Service, software, interfaces, documentation, methods, models and improvements, excluding Customer Content. You may not remove ownership notices or use our marks in a manner suggesting endorsement without permission.

If you voluntarily provide product suggestions, you permit us to implement and use them without compensation or an obligation of confidentiality. This permission excludes Customer Content, personal data and information identified or reasonably understood as confidential. You need not provide feedback.

We may collect operational logs and usage measurements to operate, bill, protect and improve the Service in accordance with the Privacy Policy. We may use aggregated, de-identified statistics for product planning and performance analysis if they do not contain Customer Content or identify you, your users or another individual. We will not attempt to re-identify such statistics. This does not expand our AI training rights.

10 Privacy confidentiality and restricted data

Our Privacy Policy explains how we handle account, website and other personal information for our own purposes. It is a notice, not consent to every processing activity. Where we process personal data on your behalf, you are responsible for lawful instructions and permissions and we will process it for the agreed Service purposes. Contact hello@viewst.com to put an appropriate DPA in place before processing that requires one. These Terms are not a substitute for a legally required DPA or international transfer mechanism.

Each party will protect the other’s nonpublic information that is marked confidential or reasonably understood to be confidential, including private Customer Content and nonpublic Viewst technology, security and pricing information. Each will use that information only for the agreement and disclose it only to people and service providers who need it and are subject to suitable confidentiality duties. Each party remains responsible for persons acting on its behalf. These duties exclude information lawfully known without restriction, independently developed, lawfully obtained from another source, or made public without breach. Legally required disclosures are permitted, with advance notice where lawful and practicable and disclosure limited to what is required. Protection lasts for three years after termination, longer for trade secrets while legally protected, and for personal data as required by law. Authorized public sharing is not a breach of this section.

Unless a separate signed agreement expressly authorizes the relevant use and controls, do not submit classified information, controlled unclassified information, covered defense information, export-controlled technical data, protected health information, payment-card authentication data, or similarly regulated sensitive information. Do not use the Service for emergency, safety-critical or other high-risk systems. A government customer or contractor’s use does not incorporate procurement flow-downs or represent that Viewst has government authorization, a particular certification or a required data residency arrangement.

11 Security and service providers

Viewst will maintain reasonable technical and organizational measures designed to protect Customer Content against unauthorized access, loss and disclosure. No service is entirely secure. We do not promise a particular certification, audit program, hosting location, recovery time or security schedule unless agreed in writing.

We may use service providers under obligations appropriate to their work and remain responsible for their performance of our obligations. A service provider we select to perform the Service is distinct from an independent third-party service you choose to connect under Section 14.

We will notify the affected Customer without undue delay after becoming aware of a security breach affecting its Customer Content in our or our service providers’ custody, and within any shorter period required by applicable law or an agreed DPA. Information may be supplied in stages as it becomes available. We will take reasonable containment and remediation measures. Unsuccessful attempts without compromise are not security breaches. Notice is not an admission of liability. Keep a monitored account contact for these notices. A fixed contractual notification deadline applies only if separately agreed.

12 Fees taxes and billing

You agree to pay the prices and charges accepted in your Order. Unless the Order states otherwise, subscription fees are charged in advance for the chosen term, and invoices approved for invoice billing are due within 30 days. You authorize our payment processor to charge your chosen method for purchases and renewals you have authorized. You are responsible for authorizing organizational purchasers and maintaining a valid payment method.

Fees exclude transaction taxes unless expressly stated otherwise. You must pay applicable sales, use, value-added and similar taxes, excluding taxes on Viewst’s net income. Provide a valid exemption certificate before billing if applicable. If a business customer is legally required to withhold tax, it must supply the supporting receipt and, to the extent lawful, increase payment so Viewst receives the agreed net fee, except for taxes on Viewst’s net income. The parties will reasonably cooperate on available exemptions.

Notify us promptly of a billing error, preferably within 30 days, with enough detail to investigate. Pay undisputed amounts when due. This process does not waive mandatory dispute or chargeback rights. For overdue undisputed business invoices, we may charge interest at the lower of 1% per month or the lawful maximum and reasonable legally recoverable collection costs. An absent purchase order does not excuse an accepted purchase.

13 Renewal cancellation and price changes

A subscription renews automatically only if the renewal term, price or pricing basis, billing frequency and cancellation method were clearly disclosed and you affirmatively authorized automatic renewal. Otherwise it ends at the end of the purchased term. Authorized renewals are for the period disclosed at purchase. A trial converts to a paid subscription only on the terms and with the authorization disclosed when you enrolled.

You may turn off renewal at any time before the next renewal charge using the cancellation method shown at purchase or in your account, or by emailing hello@viewst.com from your account address. We will process cancellation promptly and confirm it; you do not need to complete a sales call. Where law requires online cancellation or cancellation through the same medium used to subscribe, we will provide it. Account deletion is not required to stop renewal. Except for rights under Section 16 or applicable law, cancellation stops future renewals and paid access continues until the current term ends; it does not refund or discharge that term’s commitment.

We may change renewal prices with at least 30 days’ advance notice and an opportunity to cancel before the new charge. We will also provide any additional notices, acknowledgments, reminders and consent requests required by law, including a separate notice within a legally required timing window where necessary. A disclosed initial discount need not repeat at renewal. We do not increase the price of already committed seats during their paid term; separately authorized additions or upgrades may cost more. Downgrades apply at the next renewal unless otherwise agreed.

14 Service changes support and integrations

We may maintain, improve and update the Service. We will not materially reduce its paid core functionality during a committed term, subject to proportionate security or legal measures and third-party dependencies. If a change nevertheless materially deprives you of purchased core functionality, you may notify us and use the breach and refund remedies in Section 16 if we cannot reasonably remedy it. Roadmaps and previews are not commitments to deliver future features.

Support channels and coverage are those included in your plan. There is no guaranteed uptime, response or resolution time, dedicated staff or service credit unless expressly purchased. Optional free, beta, trial and preview features may be changed or withdrawn; do not rely on them for critical operations. Ending a trial does not itself authorize a paid charge.

Independent integrations, advertising networks, stock providers and other third-party products you choose may require separate accounts, fees and terms. You authorize the data exchanges you enable and must have permission to connect the accounts. Their availability, policies, APIs and advertising decisions are outside Viewst’s control. We do not warrant their operation or promise campaign results, ad approval or return on spend. This does not remove our duties for our own Service or our selected service providers. Custom connector work requires a separate Order.

15 Protective suspension

We may restrict the affected content, feature or account when reasonably necessary to address unlawful activity, material misuse, a security threat, a valid rights complaint, or undisputed fees remaining unpaid 15 days after written notice. We will give notice and an opportunity to remedy where practicable, but may act immediately to prevent harm or comply with law. Restrictions will be proportionate where feasible and lifted when the cause has been resolved. You may contest an error at hello@viewst.com.

A suspension caused by your breach does not excuse committed fees or create a refund right. Suspension for other reasons remains subject to our express duties and Section 16. We may preserve relevant evidence and make disclosures required by law.

16 Termination and refunds

Either party may terminate for a material breach not cured within 30 days after sufficiently detailed written notice. Viewst may terminate for undisputed payment default not cured within 15 days after written notice, or for unlawful use or a serious threat that cannot reasonably be addressed through narrower restrictions. We may discontinue a free account on reasonable notice, or immediately for serious abuse or legal necessity.

If you terminate a paid Service for our uncured material breach, or we terminate or permanently discontinue a paid Service for reasons not caused by your breach, we will refund prepaid subscription fees for the unused affected period and waive unpaid fees for that period, subject to lawful restrictions on making a refund. The calculation is proportional to the remaining period and affected Service. This also applies to a termination under Section 23 for prolonged force majeure.

Otherwise, except where law or an express Order requires, purchased terms and quantities are noncancelable and fees nonrefundable. Nonuse, changing business needs, customer-caused suspension, or dissatisfaction with a properly functioning AI output does not create a refund right. Temporary interruption alone does not entitle you to a refund for the entire remaining term. Unpaid committed business fees may become due following termination for your uncured material breach, to the extent lawful and without double recovery.

Termination ends ordinary access but not accrued payment duties, lawful export rights or obligations intended to survive, including confidentiality, ownership, indemnity, liability limitations and dispute provisions. Nothing in this section eliminates mandatory cancellation, withdrawal, refund or other statutory remedies.

17 Export and retention

Maintain your own copies of important files and finished exports. You may export through available functionality during your subscription. For 30 days after expiration or termination of a paid subscription, you may request reasonable access to export Customer Content then held by us, subject to legal and security restrictions. Bespoke migration or extraction requires separately agreed fees. Free accounts have no guaranteed post-termination export period unless required by law or expressly offered.

After the applicable export period, we may delete Customer Content and are not obliged to restore it. We will handle deletion and any limited continued retention under applicable law, the Privacy Policy and any DPA. Content retained in backups or for legal obligations remains protected and is not available for unrelated commercial use. No perpetual storage or specific backup recovery capability is promised. A signed retention schedule controls where applicable. Third parties to whom you distributed content may retain their copies independently.

18 Warranties and indemnification

Each party represents that it has authority to enter the agreement. Viewst will provide the paid Service substantially as described in the Order, subject to these Terms. The breach process in Section 16 applies if we fail to meet that commitment.

Except for express commitments in the agreement and rights that cannot lawfully be excluded, the Service, licensed materials and AI outputs are provided as available, and Viewst disclaims implied warranties of merchantability, fitness for a particular purpose and noninfringement. We do not guarantee uninterrupted or error-free operation, unique or accurate outputs, legal clearance of your creatives, or commercial results. These disclaimers do not cancel our express confidentiality, data processing or security duties.

If you are a business customer, you will defend Viewst and its officers, employees and agents against third-party claims arising from materials you supply, your infringement of another’s rights, or your unlawful or materially prohibited use of the Service, and pay resulting damages and reasonable costs finally awarded or included in a settlement you approve. This duty excludes the portion caused by Viewst’s breach, negligence or willful misconduct. It does not apply to consumers.

We will promptly notify you of a covered claim, provide reasonable cooperation at your expense, and allow you to conduct the defense with competent counsel. A notice delay reduces your duty only to the extent it prejudices the defense. No settlement may impose an admission, nonmonetary obligation or unreimbursed payment on us without our reasonable consent. We may participate through our own counsel at our expense and recover reasonable covered defense costs if you fail to assume a required defense after notice.

Viewst does not provide a contractual intellectual property or AI-output indemnity under these public Terms. Any Viewst indemnity must be expressly agreed in a signed agreement, with its stated exclusions, remedies and liability limits. This does not exclude liability or remedies that cannot lawfully be excluded.

19 Limits on liability

To the maximum extent permitted by law, Viewst and its affiliates, personnel and service providers are not liable under this agreement for indirect, consequential, special, exemplary or punitive losses, or lost profits, revenue, goodwill or business opportunities, even if advised of the possibility. We do not exclude all direct damages. Direct claims for confidentiality, security, data loss, processing or AI-related breaches are subject to the aggregate limit below where lawful.

The combined aggregate monetary liability of Viewst and those protected persons arising out of or relating to the Service or this agreement will not exceed the greater of US $100 or the subscription fees you paid to Viewst for the affected Service during the 12 months before the event first giving rise to the claim. Related events are treated as one event. Multiple claims, claimants or legal theories do not multiply the limit. The limit includes contractual indemnities, if any are expressly granted subject to these Terms, and associated defense costs, settlements and awards.

Refunds expressly owed under Section 16 will be paid and are not reduced by this cap. You cannot recover twice for the same loss. This section does not limit your properly due fees and taxes or a business customer’s indemnity obligations. It does not limit either party’s liability for fraud, gross negligence, willful misconduct, or any liability that applicable law prohibits limiting, including nonwaivable consumer and personal data rights. These limitations allocate commercial risk and apply even if another remedy fails its essential purpose, only to the extent lawful.

20 Mandatory consumer rights

If applicable law treats you as a consumer, nothing in these Terms deprives you of mandatory protections, including applicable guarantees, withdrawal and cancellation rights, remedies for defective services, or rights to bring proceedings in an available local court. A business-use description does not remove statutory consumer status. Any provision inconsistent with those protections applies only to the extent permitted. Contact hello@viewst.com to exercise applicable rights; we may request reasonable information needed to identify your purchase.

21 Governing law and disputes

California law governs, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods, subject to Section 20. Before formal proceedings, the parties will try in good faith for 30 days to resolve a dispute after written notice describing it and the requested remedy. This process does not prevent urgent relief or a filing needed to preserve a legal deadline.

For business customers only, unresolved disputes will be resolved by one arbitrator under the American Arbitration Association’s Commercial Arbitration Rules, available at https://www.adr.org/rules-forms-and-fees/. The Federal Arbitration Act governs this arbitration agreement. The seat is San Mateo County, California; the language is English. Remote proceedings may be agreed or directed under the applicable rules. Fees are allocated under those rules; legal fees are recoverable only as authorized by the agreement or applicable law. A court with jurisdiction may enter judgment on the award. A court decides disputes over the formation and enforceability of this arbitration agreement.

Business arbitration is individual; neither party may bring a class or representative arbitration or consolidate unrelated customers’ claims without all affected parties’ consent. If that restriction is unenforceable for a claim, that claim will proceed in court rather than class arbitration. Either party may seek temporary protective relief for intellectual property, confidential information or data security in a competent court. Eligible individual small-claims proceedings are also permitted.

A business customer may opt out by emailing hello@viewst.com, subject “Arbitration opt-out,” within 30 days after first accepting this arbitration provision, identifying the customer and account. Opting out does not affect other terms or existing disputes governed by an earlier valid agreement. This section does not require consumer arbitration or waive a consumer’s class or representative rights. For permitted business court proceedings, the parties consent to state courts in San Mateo County and federal courts serving that county. Consumers retain any mandatory choice of law and forum protections.

22 Notices and changes to these Terms

Send legal notices to hello@viewst.com, identifying their purpose and your account. Our postal address is Viewst, Inc., 541 Jefferson Ave., Suite 100, Redwood City, CA 94063, United States. We may send account and contractual notices to your registered email or account administrator, with an additional in-product notice where appropriate. Keep these details current. Legal notices are effective on acknowledgment or the next business day after delivery without a failure message, except where law requires otherwise. Marketing preferences do not prevent essential service or legal notices.

We may revise these Terms prospectively. We will notify existing customers at least 30 days before materially adverse changes take effect. For a prepaid committed subscription, those changes take effect at renewal unless you affirmatively agree earlier or an earlier change is necessary to comply with law or address a material security threat. In those exceptional cases, we will explain the change and provide as much notice as reasonably possible; if it materially removes paid core functionality, Section 16’s applicable termination and refund rights remain available.

Continued use after the notified effective date signifies acceptance only where legally sufficient; otherwise we will request affirmative agreement. You may decline changes by stopping use and preventing renewal, without losing existing committed-term rights. Changes do not retroactively alter accrued claims, expand content-training consent, or amend signed enterprise agreements. Section 13 separately governs renewal charges and their notices.

23 General provisions

You may not assign the agreement or transfer licensed access without our consent, not unreasonably withheld for a legitimate business reorganization. Viewst may assign it to an affiliate or in connection with a merger, reorganization or sale of the relevant business if the assignee assumes the obligations and the assignment does not materially diminish your contractual rights. Other assignments require consent. No assignment permits an unlawful transfer of personal data.

Neither party is liable for delay caused by events beyond its reasonable control, excluding inability to pay. It must reasonably mitigate the effects and notify the other when material. If such an event prevents substantially all purchased Service for over 30 consecutive days, either party may terminate that affected Service and Section 16’s unused-fee refund applies. This does not excuse reasonable protection of retained data or confidentiality duties.

The parties are independent contractors. These Terms create no partnership or agency. The persons expressly protected by Section 19 may enforce that section; otherwise there are no intended third-party beneficiaries. Failure to enforce a provision is not a waiver. An unenforceable provision will be limited or severed to the extent necessary, with Section 21’s specific rule governing its arbitration restriction. Electronic acceptances and counterparts may form the agreement. Together with applicable Orders and expressly incorporated terms, this is the entire agreement on its subject, subject always to Section 2.

You must comply with applicable sanctions and export laws and not provide prohibited access or controlled materials. Viewst may take steps required by those laws; restrictions do not transfer ownership of Customer Content to Viewst.

24 Copyright complaints and contact

Send copyright complaints to hello@viewst.com, attention Copyright Agent, or to Viewst, Inc., attention Copyright Agent, 541 Jefferson Ave., Suite 100, Redwood City, CA 94063, United States. Identify the protected work, the allegedly infringing material and its location, your contact information, your good-faith belief that the use is unauthorized, and a statement of accuracy and authority under penalty of perjury, together with your signature. We may share the notice with the affected user and respond to valid notices under applicable law.

If your material was removed in error, contact the same address to submit a counter-notice, including your signature, identification and former location of the material, a statement under penalty of perjury that removal resulted from mistake or misidentification, your name, address and telephone number, and the consent to jurisdiction and service of process required by 17 U.S.C. § 512(g). We handle restoration and litigation notices under that procedure. We may terminate repeat infringers in appropriate circumstances and may restrict other infringing activity. Knowingly false notices or counter-notices can create legal liability.

For Service questions, billing, cancellation and legal notices, contact hello@viewst.com.


Version dated September 24, 2026

These Terms of Use govern access to Viewst’s websites, hosted design and creative production platform, and related features, documentation and services that reference these Terms (the “Service”). The agreement is between Viewst, Inc., a Delaware corporation (“Viewst,” “we” or “us”), and the person or organization accepting these Terms (“Customer” or “you”). These Terms apply when you accept them through a registration, checkout or other acceptance process. Changes for existing customers are governed by Section 22.

Business dispute notice. Section 21 provides for individual arbitration of business disputes and includes a 30-day opt-out. It does not impose arbitration on consumers. Mandatory consumer rights remain protected under Section 20.

1 Who may use Viewst

You must be at least 18 years old and legally able to enter a binding agreement. If you accept for an organization, you represent that you have authority to bind it. You must obtain that authority before purchasing or creating an organization account. The Service is intended primarily for professional and business use. It is not offered as a service for children.

You must provide accurate registration, billing and contact information, keep it current, and not use the Service if prohibited by applicable law or a lawful restriction on your account.

2 Orders and signed agreements

An “Order” is an accepted online purchase confirmation or a mutually signed order form or statement of work identifying the purchased Service, term, fees and entitlements. These Terms, the Order and the applicable Viewst AI Terms form the agreement for a purchase governed by these Terms.

If you and Viewst have signed a separate agreement governing the same Service, that agreement and its agreed exhibits control. These public Terms and later website updates do not replace, amend or add obligations to that signed agreement unless it expressly incorporates them on that basis. Acceptance by an individual user does not amend an organization’s signed agreement.

For purchases governed by these Terms, an Order controls commercial details such as price, term and quantities. A signed data processing addendum (“DPA”) controls its subject matter. The Viewst AI Terms control AI-specific matters. Otherwise these Terms control. Section 19 governs contractual monetary liability across these documents unless a mutually signed agreement expressly changes it; this does not override mandatory data protection law or binding transfer clauses. Purchase orders, procurement portals and customer standard terms are administrative only and do not amend our agreement without Viewst’s express written acceptance by an authorized representative.

3 Accounts and teams

Each paid seat is assigned to one person. Credentials may not be shared. Seats may be reassigned for genuine personnel changes, but not rotated to avoid required licenses. You are responsible for your authorized users’ compliance, your account permissions, and activity you authorize. Promptly report suspected compromise to hello@viewst.com and use available security controls appropriately.

An organization’s authorized administrators may manage users, permissions, billing and content within its workspace through available functionality. You authorize us to follow their lawful instructions concerning that workspace. Users should place personal materials in a separate personal account. Workspace administration does not transfer intellectual property ownership to an administrator. An email domain alone does not authorize us to transfer a personal account or its content to an organization; any organization claim requires verification and an appropriate notice process.

You are responsible for resolving internal ownership and administrator disputes. Viewst may preserve the status quo, limit disputed administrative changes, or request evidence of authority while the dispute is resolved.

4 Access and permitted creative work

During the applicable term, subject to payment and compliance, Viewst grants you a limited, nonexclusive, nontransferable right to use the Service through its supported interfaces within your purchased entitlements. You may create and export lawful finished designs for yourself, your organization and your clients, subject to applicable content licenses. Delivering finished creatives to clients does not grant those clients access to Viewst or a license to extract and resell underlying assets.

Affiliates, clients, contractors and collaborators need the access rights required by your plan. A collaborator or reviewer does not receive paid editing or export rights merely by joining a workspace. No source code, model weights or ownership in Viewst technology is transferred. You may not resell, sublicense or operate a service bureau offering access to the Service without a separate written agreement.

5 Plans and usage limits

Your Order and the plan information presented at purchase define included seats, features, quotas, measurement periods and any purchased credits. A monthly equivalent price for an annual commitment does not create a monthly cancellation right. Custom integrations, migration, creative production, implementation and other professional services require a separate Order unless expressly included.

Usage allowances apply only to the identified account, user and measurement period. Unless your Order states otherwise, included recurring allowances expire at the end of each period without rollover. Separately purchased credits expire only on the date disclosed at purchase, subject to applicable law. Credits are not cash, are not transferable outside your account, and cannot be redeemed for money except where required by law or expressly stated in your Order.

“Unlimited” means ordinary use by properly licensed users through supported functionality. It does not authorize shared credentials, resale of access, unauthorized automation, bulk extraction, or traffic that materially impairs the Service. We may apply proportionate technical limits to protect availability and security and explain material restrictions where practicable. We will not convert a stated paid entitlement into undisclosed overage charges. Additional seats, credits or usage charges require authorization through an Order or a purchase control that displays the applicable pricing. We may pause a metered feature when its allowance is exhausted.

6 Acceptable use

You must not use the Service to violate law or others’ rights; distribute malware or spam; engage in fraud, harassment, unlawful discrimination or sexual exploitation; create or distribute nonconsensual intimate imagery; impersonate others unlawfully; or publish deceptive advertising or content. You must obtain required rights in names, likenesses, voices, trademarks, fonts and other materials you submit or publish.

You must not bypass authentication, security controls, payment requirements, quotas or AI safeguards; disrupt other users; access accounts or data without permission; scrape the Service or extract its underlying technology; or reverse engineer it except where applicable law permits despite this restriction. You must not use nonpublic Service functionality or materials to reproduce or build a competing hosted service. This restriction does not prohibit lawful use of your own content and permitted exports with other products.

Use automation only through interfaces and permissions we make available for that purpose. Do not conduct penetration testing without written authorization. Report suspected vulnerabilities responsibly to hello@viewst.com. We may investigate reasonably suspected abuse and act under Section 15; we do not undertake to monitor every upload or publication.

7 Customer content and sharing

“Customer Content” means materials submitted to or created in your account, including files, designs, images, text, prompts, uploaded fonts, personal data, and AI inputs and outputs as addressed in the AI Terms. It excludes the underlying Viewst technology and separately licensed third-party materials. As between you and Viewst, you retain your rights in Customer Content.

You grant Viewst and service providers acting on our behalf permission to store, reproduce, format, process, transmit and display Customer Content only as needed to provide, secure, troubleshoot and support the Service, carry out your instructions, and comply with law. This permission continues after termination only for permitted retention and those limited purposes. It does not authorize unrelated advertising, sale of your content or model training. AI training is addressed exclusively in the AI Terms.

You represent that you have the necessary rights and lawful basis for your content, its processing and your chosen distribution. You remain responsible for its legality and for obtaining permissions from clients, contributors and affected individuals. We do not pre-clear intellectual property, advertising claims or publicity rights for you.

When you enable public sharing or distribute an export, you authorize the distribution and recipient access enabled by that action. Recipients may retain copies beyond our control. You are responsible for reviewing sharing settings. Public sharing does not give Viewst permission to use your content in its advertising or imply your endorsement. We may use your name or logo in marketing only with your permission.

8 Stock media and other licensed materials

Stock images, music, video, fonts, templates and other licensed materials may carry separate license terms, fees, attribution requirements or restrictions identified in the Service or by the relevant provider. Those terms apply to the materials, not to unrelated Viewst obligations. You must check that your intended distribution, audience, territory and use are permitted. Library access does not establish that an asset is exclusive, cleared for every commercial use, or registrable as a trademark.

You may not extract or redistribute standalone licensed assets, remove required notices or resell them except as the applicable license permits. Editing an asset, including with AI, does not eliminate its license restrictions. When Viewst-owned templates or assets are offered for incorporation in exports, we grant the rights needed to use them in permitted finished designs, subject to any restrictions disclosed before use. Rights in completed exports continue after subscription termination to the extent their applicable licenses allow; termination does not create rights you never held.

9 Viewst intellectual property and feedback

Viewst and its licensors retain all rights in the Service, software, interfaces, documentation, methods, models and improvements, excluding Customer Content. You may not remove ownership notices or use our marks in a manner suggesting endorsement without permission.

If you voluntarily provide product suggestions, you permit us to implement and use them without compensation or an obligation of confidentiality. This permission excludes Customer Content, personal data and information identified or reasonably understood as confidential. You need not provide feedback.

We may collect operational logs and usage measurements to operate, bill, protect and improve the Service in accordance with the Privacy Policy. We may use aggregated, de-identified statistics for product planning and performance analysis if they do not contain Customer Content or identify you, your users or another individual. We will not attempt to re-identify such statistics. This does not expand our AI training rights.

10 Privacy confidentiality and restricted data

Our Privacy Policy explains how we handle account, website and other personal information for our own purposes. It is a notice, not consent to every processing activity. Where we process personal data on your behalf, you are responsible for lawful instructions and permissions and we will process it for the agreed Service purposes. Contact hello@viewst.com to put an appropriate DPA in place before processing that requires one. These Terms are not a substitute for a legally required DPA or international transfer mechanism.

Each party will protect the other’s nonpublic information that is marked confidential or reasonably understood to be confidential, including private Customer Content and nonpublic Viewst technology, security and pricing information. Each will use that information only for the agreement and disclose it only to people and service providers who need it and are subject to suitable confidentiality duties. Each party remains responsible for persons acting on its behalf. These duties exclude information lawfully known without restriction, independently developed, lawfully obtained from another source, or made public without breach. Legally required disclosures are permitted, with advance notice where lawful and practicable and disclosure limited to what is required. Protection lasts for three years after termination, longer for trade secrets while legally protected, and for personal data as required by law. Authorized public sharing is not a breach of this section.

Unless a separate signed agreement expressly authorizes the relevant use and controls, do not submit classified information, controlled unclassified information, covered defense information, export-controlled technical data, protected health information, payment-card authentication data, or similarly regulated sensitive information. Do not use the Service for emergency, safety-critical or other high-risk systems. A government customer or contractor’s use does not incorporate procurement flow-downs or represent that Viewst has government authorization, a particular certification or a required data residency arrangement.

11 Security and service providers

Viewst will maintain reasonable technical and organizational measures designed to protect Customer Content against unauthorized access, loss and disclosure. No service is entirely secure. We do not promise a particular certification, audit program, hosting location, recovery time or security schedule unless agreed in writing.

We may use service providers under obligations appropriate to their work and remain responsible for their performance of our obligations. A service provider we select to perform the Service is distinct from an independent third-party service you choose to connect under Section 14.

We will notify the affected Customer without undue delay after becoming aware of a security breach affecting its Customer Content in our or our service providers’ custody, and within any shorter period required by applicable law or an agreed DPA. Information may be supplied in stages as it becomes available. We will take reasonable containment and remediation measures. Unsuccessful attempts without compromise are not security breaches. Notice is not an admission of liability. Keep a monitored account contact for these notices. A fixed contractual notification deadline applies only if separately agreed.

12 Fees taxes and billing

You agree to pay the prices and charges accepted in your Order. Unless the Order states otherwise, subscription fees are charged in advance for the chosen term, and invoices approved for invoice billing are due within 30 days. You authorize our payment processor to charge your chosen method for purchases and renewals you have authorized. You are responsible for authorizing organizational purchasers and maintaining a valid payment method.

Fees exclude transaction taxes unless expressly stated otherwise. You must pay applicable sales, use, value-added and similar taxes, excluding taxes on Viewst’s net income. Provide a valid exemption certificate before billing if applicable. If a business customer is legally required to withhold tax, it must supply the supporting receipt and, to the extent lawful, increase payment so Viewst receives the agreed net fee, except for taxes on Viewst’s net income. The parties will reasonably cooperate on available exemptions.

Notify us promptly of a billing error, preferably within 30 days, with enough detail to investigate. Pay undisputed amounts when due. This process does not waive mandatory dispute or chargeback rights. For overdue undisputed business invoices, we may charge interest at the lower of 1% per month or the lawful maximum and reasonable legally recoverable collection costs. An absent purchase order does not excuse an accepted purchase.

13 Renewal cancellation and price changes

A subscription renews automatically only if the renewal term, price or pricing basis, billing frequency and cancellation method were clearly disclosed and you affirmatively authorized automatic renewal. Otherwise it ends at the end of the purchased term. Authorized renewals are for the period disclosed at purchase. A trial converts to a paid subscription only on the terms and with the authorization disclosed when you enrolled.

You may turn off renewal at any time before the next renewal charge using the cancellation method shown at purchase or in your account, or by emailing hello@viewst.com from your account address. We will process cancellation promptly and confirm it; you do not need to complete a sales call. Where law requires online cancellation or cancellation through the same medium used to subscribe, we will provide it. Account deletion is not required to stop renewal. Except for rights under Section 16 or applicable law, cancellation stops future renewals and paid access continues until the current term ends; it does not refund or discharge that term’s commitment.

We may change renewal prices with at least 30 days’ advance notice and an opportunity to cancel before the new charge. We will also provide any additional notices, acknowledgments, reminders and consent requests required by law, including a separate notice within a legally required timing window where necessary. A disclosed initial discount need not repeat at renewal. We do not increase the price of already committed seats during their paid term; separately authorized additions or upgrades may cost more. Downgrades apply at the next renewal unless otherwise agreed.

14 Service changes support and integrations

We may maintain, improve and update the Service. We will not materially reduce its paid core functionality during a committed term, subject to proportionate security or legal measures and third-party dependencies. If a change nevertheless materially deprives you of purchased core functionality, you may notify us and use the breach and refund remedies in Section 16 if we cannot reasonably remedy it. Roadmaps and previews are not commitments to deliver future features.

Support channels and coverage are those included in your plan. There is no guaranteed uptime, response or resolution time, dedicated staff or service credit unless expressly purchased. Optional free, beta, trial and preview features may be changed or withdrawn; do not rely on them for critical operations. Ending a trial does not itself authorize a paid charge.

Independent integrations, advertising networks, stock providers and other third-party products you choose may require separate accounts, fees and terms. You authorize the data exchanges you enable and must have permission to connect the accounts. Their availability, policies, APIs and advertising decisions are outside Viewst’s control. We do not warrant their operation or promise campaign results, ad approval or return on spend. This does not remove our duties for our own Service or our selected service providers. Custom connector work requires a separate Order.

15 Protective suspension

We may restrict the affected content, feature or account when reasonably necessary to address unlawful activity, material misuse, a security threat, a valid rights complaint, or undisputed fees remaining unpaid 15 days after written notice. We will give notice and an opportunity to remedy where practicable, but may act immediately to prevent harm or comply with law. Restrictions will be proportionate where feasible and lifted when the cause has been resolved. You may contest an error at hello@viewst.com.

A suspension caused by your breach does not excuse committed fees or create a refund right. Suspension for other reasons remains subject to our express duties and Section 16. We may preserve relevant evidence and make disclosures required by law.

16 Termination and refunds

Either party may terminate for a material breach not cured within 30 days after sufficiently detailed written notice. Viewst may terminate for undisputed payment default not cured within 15 days after written notice, or for unlawful use or a serious threat that cannot reasonably be addressed through narrower restrictions. We may discontinue a free account on reasonable notice, or immediately for serious abuse or legal necessity.

If you terminate a paid Service for our uncured material breach, or we terminate or permanently discontinue a paid Service for reasons not caused by your breach, we will refund prepaid subscription fees for the unused affected period and waive unpaid fees for that period, subject to lawful restrictions on making a refund. The calculation is proportional to the remaining period and affected Service. This also applies to a termination under Section 23 for prolonged force majeure.

Otherwise, except where law or an express Order requires, purchased terms and quantities are noncancelable and fees nonrefundable. Nonuse, changing business needs, customer-caused suspension, or dissatisfaction with a properly functioning AI output does not create a refund right. Temporary interruption alone does not entitle you to a refund for the entire remaining term. Unpaid committed business fees may become due following termination for your uncured material breach, to the extent lawful and without double recovery.

Termination ends ordinary access but not accrued payment duties, lawful export rights or obligations intended to survive, including confidentiality, ownership, indemnity, liability limitations and dispute provisions. Nothing in this section eliminates mandatory cancellation, withdrawal, refund or other statutory remedies.

17 Export and retention

Maintain your own copies of important files and finished exports. You may export through available functionality during your subscription. For 30 days after expiration or termination of a paid subscription, you may request reasonable access to export Customer Content then held by us, subject to legal and security restrictions. Bespoke migration or extraction requires separately agreed fees. Free accounts have no guaranteed post-termination export period unless required by law or expressly offered.

After the applicable export period, we may delete Customer Content and are not obliged to restore it. We will handle deletion and any limited continued retention under applicable law, the Privacy Policy and any DPA. Content retained in backups or for legal obligations remains protected and is not available for unrelated commercial use. No perpetual storage or specific backup recovery capability is promised. A signed retention schedule controls where applicable. Third parties to whom you distributed content may retain their copies independently.

18 Warranties and indemnification

Each party represents that it has authority to enter the agreement. Viewst will provide the paid Service substantially as described in the Order, subject to these Terms. The breach process in Section 16 applies if we fail to meet that commitment.

Except for express commitments in the agreement and rights that cannot lawfully be excluded, the Service, licensed materials and AI outputs are provided as available, and Viewst disclaims implied warranties of merchantability, fitness for a particular purpose and noninfringement. We do not guarantee uninterrupted or error-free operation, unique or accurate outputs, legal clearance of your creatives, or commercial results. These disclaimers do not cancel our express confidentiality, data processing or security duties.

If you are a business customer, you will defend Viewst and its officers, employees and agents against third-party claims arising from materials you supply, your infringement of another’s rights, or your unlawful or materially prohibited use of the Service, and pay resulting damages and reasonable costs finally awarded or included in a settlement you approve. This duty excludes the portion caused by Viewst’s breach, negligence or willful misconduct. It does not apply to consumers.

We will promptly notify you of a covered claim, provide reasonable cooperation at your expense, and allow you to conduct the defense with competent counsel. A notice delay reduces your duty only to the extent it prejudices the defense. No settlement may impose an admission, nonmonetary obligation or unreimbursed payment on us without our reasonable consent. We may participate through our own counsel at our expense and recover reasonable covered defense costs if you fail to assume a required defense after notice.

Viewst does not provide a contractual intellectual property or AI-output indemnity under these public Terms. Any Viewst indemnity must be expressly agreed in a signed agreement, with its stated exclusions, remedies and liability limits. This does not exclude liability or remedies that cannot lawfully be excluded.

19 Limits on liability

To the maximum extent permitted by law, Viewst and its affiliates, personnel and service providers are not liable under this agreement for indirect, consequential, special, exemplary or punitive losses, or lost profits, revenue, goodwill or business opportunities, even if advised of the possibility. We do not exclude all direct damages. Direct claims for confidentiality, security, data loss, processing or AI-related breaches are subject to the aggregate limit below where lawful.

The combined aggregate monetary liability of Viewst and those protected persons arising out of or relating to the Service or this agreement will not exceed the greater of US $100 or the subscription fees you paid to Viewst for the affected Service during the 12 months before the event first giving rise to the claim. Related events are treated as one event. Multiple claims, claimants or legal theories do not multiply the limit. The limit includes contractual indemnities, if any are expressly granted subject to these Terms, and associated defense costs, settlements and awards.

Refunds expressly owed under Section 16 will be paid and are not reduced by this cap. You cannot recover twice for the same loss. This section does not limit your properly due fees and taxes or a business customer’s indemnity obligations. It does not limit either party’s liability for fraud, gross negligence, willful misconduct, or any liability that applicable law prohibits limiting, including nonwaivable consumer and personal data rights. These limitations allocate commercial risk and apply even if another remedy fails its essential purpose, only to the extent lawful.

20 Mandatory consumer rights

If applicable law treats you as a consumer, nothing in these Terms deprives you of mandatory protections, including applicable guarantees, withdrawal and cancellation rights, remedies for defective services, or rights to bring proceedings in an available local court. A business-use description does not remove statutory consumer status. Any provision inconsistent with those protections applies only to the extent permitted. Contact hello@viewst.com to exercise applicable rights; we may request reasonable information needed to identify your purchase.

21 Governing law and disputes

California law governs, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods, subject to Section 20. Before formal proceedings, the parties will try in good faith for 30 days to resolve a dispute after written notice describing it and the requested remedy. This process does not prevent urgent relief or a filing needed to preserve a legal deadline.

For business customers only, unresolved disputes will be resolved by one arbitrator under the American Arbitration Association’s Commercial Arbitration Rules, available at https://www.adr.org/rules-forms-and-fees/. The Federal Arbitration Act governs this arbitration agreement. The seat is San Mateo County, California; the language is English. Remote proceedings may be agreed or directed under the applicable rules. Fees are allocated under those rules; legal fees are recoverable only as authorized by the agreement or applicable law. A court with jurisdiction may enter judgment on the award. A court decides disputes over the formation and enforceability of this arbitration agreement.

Business arbitration is individual; neither party may bring a class or representative arbitration or consolidate unrelated customers’ claims without all affected parties’ consent. If that restriction is unenforceable for a claim, that claim will proceed in court rather than class arbitration. Either party may seek temporary protective relief for intellectual property, confidential information or data security in a competent court. Eligible individual small-claims proceedings are also permitted.

A business customer may opt out by emailing hello@viewst.com, subject “Arbitration opt-out,” within 30 days after first accepting this arbitration provision, identifying the customer and account. Opting out does not affect other terms or existing disputes governed by an earlier valid agreement. This section does not require consumer arbitration or waive a consumer’s class or representative rights. For permitted business court proceedings, the parties consent to state courts in San Mateo County and federal courts serving that county. Consumers retain any mandatory choice of law and forum protections.

22 Notices and changes to these Terms

Send legal notices to hello@viewst.com, identifying their purpose and your account. Our postal address is Viewst, Inc., 541 Jefferson Ave., Suite 100, Redwood City, CA 94063, United States. We may send account and contractual notices to your registered email or account administrator, with an additional in-product notice where appropriate. Keep these details current. Legal notices are effective on acknowledgment or the next business day after delivery without a failure message, except where law requires otherwise. Marketing preferences do not prevent essential service or legal notices.

We may revise these Terms prospectively. We will notify existing customers at least 30 days before materially adverse changes take effect. For a prepaid committed subscription, those changes take effect at renewal unless you affirmatively agree earlier or an earlier change is necessary to comply with law or address a material security threat. In those exceptional cases, we will explain the change and provide as much notice as reasonably possible; if it materially removes paid core functionality, Section 16’s applicable termination and refund rights remain available.

Continued use after the notified effective date signifies acceptance only where legally sufficient; otherwise we will request affirmative agreement. You may decline changes by stopping use and preventing renewal, without losing existing committed-term rights. Changes do not retroactively alter accrued claims, expand content-training consent, or amend signed enterprise agreements. Section 13 separately governs renewal charges and their notices.

23 General provisions

You may not assign the agreement or transfer licensed access without our consent, not unreasonably withheld for a legitimate business reorganization. Viewst may assign it to an affiliate or in connection with a merger, reorganization or sale of the relevant business if the assignee assumes the obligations and the assignment does not materially diminish your contractual rights. Other assignments require consent. No assignment permits an unlawful transfer of personal data.

Neither party is liable for delay caused by events beyond its reasonable control, excluding inability to pay. It must reasonably mitigate the effects and notify the other when material. If such an event prevents substantially all purchased Service for over 30 consecutive days, either party may terminate that affected Service and Section 16’s unused-fee refund applies. This does not excuse reasonable protection of retained data or confidentiality duties.

The parties are independent contractors. These Terms create no partnership or agency. The persons expressly protected by Section 19 may enforce that section; otherwise there are no intended third-party beneficiaries. Failure to enforce a provision is not a waiver. An unenforceable provision will be limited or severed to the extent necessary, with Section 21’s specific rule governing its arbitration restriction. Electronic acceptances and counterparts may form the agreement. Together with applicable Orders and expressly incorporated terms, this is the entire agreement on its subject, subject always to Section 2.

You must comply with applicable sanctions and export laws and not provide prohibited access or controlled materials. Viewst may take steps required by those laws; restrictions do not transfer ownership of Customer Content to Viewst.

24 Copyright complaints and contact

Send copyright complaints to hello@viewst.com, attention Copyright Agent, or to Viewst, Inc., attention Copyright Agent, 541 Jefferson Ave., Suite 100, Redwood City, CA 94063, United States. Identify the protected work, the allegedly infringing material and its location, your contact information, your good-faith belief that the use is unauthorized, and a statement of accuracy and authority under penalty of perjury, together with your signature. We may share the notice with the affected user and respond to valid notices under applicable law.

If your material was removed in error, contact the same address to submit a counter-notice, including your signature, identification and former location of the material, a statement under penalty of perjury that removal resulted from mistake or misidentification, your name, address and telephone number, and the consent to jurisdiction and service of process required by 17 U.S.C. § 512(g). We handle restoration and litigation notices under that procedure. We may terminate repeat infringers in appropriate circumstances and may restrict other infringing activity. Knowingly false notices or counter-notices can create legal liability.

For Service questions, billing, cancellation and legal notices, contact hello@viewst.com.